Department of Public Health and Primary Care, Ghent University, Ghent, 9000, Belgium.
BMC Health Serv Res. 2023 Mar 28;23(1):292. doi: 10.1186/s12913-023-09314-w.
BACKGROUND: Telemedicine is already in use in daily practice, but appropriate reimbursement and physician payment is falling behind in many countries. One reason is the limited availability of research on the matter. This research therefore examined physicians' views on the optimal use and payment modalities for telemedicine. METHODS: Sixty-one semi-structured interviews were conducted with physicians from 19 medical disciplines. Interviews were encoded using thematic analysis. RESULTS: Telephone and video televisits tend not to be used as a first patient contact, except for triage of patients in urgency situations. Several minimum required modalities for the payment system of televisits and telemonitoring were identified. For televisits these were: (i) remuneration of both telephone- and videovisits to increase healthcare equity, (ii) little or no differentiation between videovisit and in-person visit fee to make videovisits financially attractive and sustainable for physicians, (iii) differentiation of televisit fee per medical discipline, and (iv) quality requirements such as mandatory reporting in the patient's medical file. The identified minimum required modalities for telemonitoring were: (i) an alternative payment scheme than fee-for-service, (ii) remunerating not only physicians but also other involved health professionals, (iii) designating and remunerating a coordinator, and (iv) distinguishing sporadic vs. continuously follow-up. CONCLUSIONS: This research investigated the telemedicine usage behavior of physicians. Moreover, several minimum required modalities were identified for a physician-supported payment system of telemedicine, as these innovations necessitate challenging and innovation of the healthcare payment systems as well.
背景:远程医疗已经在日常实践中得到应用,但在许多国家,适当的报销和医生薪酬却落后了。原因之一是关于这方面的研究有限。因此,这项研究调查了医生对远程医疗最佳使用和支付方式的看法。
方法:对来自 19 个医学学科的 61 名医生进行了半结构化访谈。访谈使用主题分析进行编码。
结果:电话和视频探视通常不作为首次患者接触,除非是紧急情况下对患者进行分诊。确定了电视探视和远程监护支付系统的一些最低要求模式。对于电视探视,这些模式包括:(i)支付电话和视频探视费用,以增加医疗保健公平性,(ii)视频探视和面对面就诊费用之间的差异较小或没有差异,以使视频探视对医生具有财务吸引力和可持续性,(iii)根据医疗学科对电视探视费用进行区分,以及(iv)质量要求,例如在患者病历中强制报告。确定的远程监测最低要求模式包括:(i)替代按服务收费的支付方案,(ii)不仅支付医生,还支付其他相关卫生专业人员,(iii)指定和支付协调员,以及(iv)区分偶发性和持续性随访。
结论:本研究调查了医生的远程医疗使用行为。此外,还确定了一些远程医疗支付系统所必需的最低要求模式,因为这些创新需要对医疗保健支付系统进行具有挑战性和创新性的改变。