Shearer R, Davidhizar R, Dowd S B
Bethel College, Mishawaka, IN, USA.
Hosp Mater Manage Q. 1998 Aug;20(1):29-36.
Humor has the potential to be positive or negative, character building or destructive. Many suggest that a sense of humor is necessary for good health, whether of an individual or an organization. This article presents ways in which managers can foster a "laughing with" (instead of "laughing at") attitude as a means of managing stress, enhancing teamwork, and maintaining employee satisfaction in the face of adversity.
幽默有可能是积极的,也有可能是消极的;可以塑造性格,也可能具有破坏性。许多人认为,无论是对于个人还是组织而言,幽默感都是保持健康所必需的。本文介绍了一些方法,管理者可以借此培养一种“一起欢笑”(而非“嘲笑”)的态度,以此作为应对压力、加强团队合作以及在逆境中保持员工满意度的一种手段。