Kurtz S M, Laidlaw T, Makoul G, Schnabl G
Faculty of Education, University of Calgary, AB.
Cancer Prev Control. 1999 Feb;3(1):37-45.
Medical educators at undergraduate, postgraduate and continuing medical education levels acknowledge that communication is a fundamental medical skill. Responding to patient, professional and governmental advocates, as well as to advances in research on patient-physician communication and its teaching, some medical educators are in the process of starting new communication curricula, while others are working at expanding, integrating and further developing already well-established programs. For most people working in this area, the question is no longer whether to teach and assess communication skills and attitudes but, rather, how to do so most efficiently and effectively. In order to enhance the development of communication curricula at all levels, we first provide a brief look at how communication education has become widely encouraged in many parts of the globe, and we set out the underlying assumptions that frame the teaching and learning of communication in medicine. We then summarize critical components common to many established communication curricula and identify a series of specific strategies for teaching communication skills. We include a chart that describes a sample of the wide variety of resources available to assist in the development and teaching of communication curricula in medicine. Finally, we consider gaps in current communication curricula and suggest the next steps and ideas for moving forwards.
本科、研究生和继续医学教育阶段的医学教育工作者都承认,沟通是一项基本的医学技能。为回应患者、专业人士和政府倡导者,以及患者与医生沟通及其教学研究的进展,一些医学教育工作者正在着手开设新的沟通课程,而另一些人则致力于扩展、整合和进一步发展已成熟的项目。对于大多数从事该领域工作的人来说,问题不再是是否要教授和评估沟通技能与态度,而是如何最有效率和成效地去做。为了促进各级沟通课程的发展,我们首先简要介绍一下沟通教育在全球许多地方是如何受到广泛鼓励的,并阐述构成医学沟通教学基础的假设。然后,我们总结许多既定沟通课程共有的关键要素,并确定一系列教授沟通技能的具体策略。我们提供了一个图表,描述了有助于医学沟通课程开发和教学的各种资源示例。最后,我们考虑当前沟通课程中的差距,并提出下一步的措施和未来发展的思路。