Rodie A R, Pol L G, Crabtree B F, McIlvain H E
University of Nebraska, Omaha, USA.
Mark Health Serv. 1999 Summer;19(2):16-24.
Increasingly, medical practices feel pressure to provide and communicate high quality patient care. Offering their insight on how a medical practice can improve quality, the authors describe the process of delivering medical care during patient encounters. Specifically, they present two methods that can be used to understand, evaluate, and improve interactions between patients and providers: medical practice blue prints and medical practice genograms.
医疗机构越来越感受到提供并传达高质量患者护理的压力。作者们就医疗机构如何提高质量发表了见解,描述了在患者就诊期间提供医疗护理的过程。具体而言,他们提出了两种可用于理解、评估和改善患者与医疗服务提供者之间互动的方法:医疗实践蓝图和医疗实践系谱图。