Gudat H
Health Estate. 2000 Apr;54(3):6-8.
Facility management and optimum building management offer for hospitals a chance to reduce costs and to increase quality, process sequences, employee motivation and customer satisfaction. Some years ago simple services such as cleaning, catering or laundry were outsourced. Now, German hospitals progress to more complex fields such as building and medical technology, clinical support processes such as pharmacy, central laboratory and sterilization, goods and logistics services.
设施管理和优化的建筑管理为医院提供了降低成本、提高质量、优化流程、提升员工积极性和客户满意度的机会。几年前,诸如清洁、餐饮或洗衣等简单服务就已外包。如今,德国医院正迈向更复杂的领域,如建筑与医疗技术、药房、中央实验室和消毒等临床支持流程、物资与物流服务。