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问题出在外部:员⼯和客户的⾏为是外部事件的函数。

The problem is outside: staff and client behavior as a function of external events.

作者信息

Sarata B P, Reppucci N D

出版信息

Community Ment Health J. 1975 Spring;11(1):91-100. doi: 10.1007/BF01420469.

Abstract

Data collected in the process of studying the development and functioning of a prerelease program for adjudicated adult offenders provided the opportunity to test the hypothesis that the actions of a parent organization influence the "within' program behaviors of clients and rehabilitation staff. It is demonstrated that changes in the parent organization's behavior toward the program were accompanied by changes in (a) the staff's perceptions of clients, (b) the staff's actions towards clients, (c) client attitudes, and (d) client behaviors. Discussion focuses on the need to view rehabilitative programs as continually influenced by external and extrinisic factors.

摘要

在研究已判决成年罪犯提前释放项目的发展和运作过程中收集的数据,为检验以下假设提供了机会:上级组织的行为会影响客户和康复工作人员在项目中的行为。结果表明,上级组织对该项目行为的变化伴随着以下方面的变化:(a)工作人员对客户的看法;(b)工作人员对客户的行为;(c)客户态度;(d)客户行为。讨论集中在将康复项目视为持续受到外部和外在因素影响的必要性上。

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