[Research on factors for dropout from treatment by outpatients of alcohol abuse or alcohol dependence (I)--Based on statements of medical treatment personnel].

This study have in view the elucidation of factors related to treatment dropouts of alcohol abuse and dependence outpatients. The medical staff of the clinic "S" held two workshops and the discussion data was analyzed by a Total Quality Management (TQM) method to see a strategy for avoiding dropout. There were three side characteristics, for dropout factors, i.e., patients' and clinic's and relations between two sides. To cope with patients' factors a better communication with patients by medical staff was suggested. For clinic "S", suggestions was given to improve treatment environment such as consultation and treatment systems and better relationship with patients.