Gilmour Diane, Hamlin Lois
Surrey and Sussex Healthcare NHS Trust.
Br J Perioper Nurs. 2003 Feb;13(2):79-85. doi: 10.1177/175045890301300203.
This article explores the concepts of bullying and harassment, defines the terms and their implications, and explores similarities and differences between the two. It also examines pertinent legislation and identifies strategies to raise awareness and optimise a bullying and harassment-free perioperative environment. Bullying and harassment in the workplace was the focus of this presentation at NATN Congress 2002. Challenging behaviours involving patients and carers is another topic in itself.
本文探讨了欺凌和骚扰的概念,对这些术语及其影响进行了定义,并探究了两者之间的异同。文章还审视了相关立法,并确定了提高认识以及优化无欺凌和骚扰的围手术期环境的策略。工作场所的欺凌和骚扰是2002年NATN大会上本次演讲的重点。涉及患者和护理人员的挑战性行为本身则是另一个话题。