Kirkman-Liff Bradford
School of Health Administration and Policy, W. P. Carey School of Business, Arizona State University, Tempe, Ariz 85287-4506, USA.
Am J Manag Care. 2003 Apr;9(4):322-6.
Managed care organizations face distrust from public policy-makers, the media, and other public stakeholders. To succeed, the managed care industry must work to restore trust in their approach to healthcare delivery. A variety of strategies are presented as ways to mitigate the public's distrust of the managed care industry.
管理式医疗组织面临来自公共政策制定者、媒体和其他公共利益相关者的不信任。为了取得成功,管理式医疗行业必须努力恢复公众对其医疗服务提供方式的信任。文中提出了多种策略,作为减轻公众对管理式医疗行业不信任的方法。