Cleverley W O
Cleverley & Associates, Columbus, Ohio, USA.
J Health Care Finance. 2001 Spring;27(3):30-40.
Most senior executives and board members experience information overload in their decision making roles. They simply receive an excessive amount of unrelated data that is not benchmarked to standards that enable them to make effective decisions. This is an unfortunate situation given the information technology and the availability of public data that exists today. Many firms in a variety of industry sectors have combined the concept of "balanced scorecards" with "dashboard" reporting to revamp their senior level executive reporting systems. A sample dashboard reporting system for a hospital is outlined in this paper.
大多数高级管理人员和董事会成员在其决策角色中都经历过信息过载。他们只是收到了过量的不相关数据,这些数据没有按照能够使他们做出有效决策的标准进行衡量。鉴于当今存在的信息技术和公共数据的可得性,这是一个不幸的情况。许多不同行业的公司已经将“平衡计分卡”的概念与“仪表板”报告相结合,以改进其高层管理人员报告系统。本文概述了一个医院的仪表板报告系统示例。