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改善私立精神科医生、公共精神卫生部门和全科医生之间的合作:伙伴关系项目评估

Improving collaboration between private psychiatrists, the public mental health sector and general practitioners: evaluation of the Partnership Project.

作者信息

Pirkis Jane, Livingston Jenni, Herrman Helen, Schweitzer Isaac, Gill Lisa, Morley Belinda, Grigg Margaret, Tanaghow Amgad, Yung Alison, Trauer Tom, Burgess Philip

机构信息

Program Evaluation Unit, School of Population Health, University of Melbourne, Victoria 3010, Australia.

出版信息

Aust N Z J Psychiatry. 2004 Mar;38(3):125-34. doi: 10.1080/j.1440-1614.2004.01314.x.

Abstract

OBJECTIVES

We describe the evaluation of the Partnership Project, which was designed to improve linkages between public and private sector mental health services. We consider the Project's key elements: a Linkage Unit, designed to improve collaborative arrangements for consumers and promote systems-level and cultural change; and the expansion of private psychiatrists' roles to include supervision and training, case conferencing and secondary consultation. The evaluation aimed to describe the impacts and outcomes of these elements.

METHOD

The evaluation used de-identified data from the Linkage Unit database, the Project's billing system, and the Health Insurance Commission (HIC). It drew on consultations with key stakeholders (semistructured interviews with 36 key informants, and information from a forum attended by over 40 carers and a meeting of five public sector and three private sector psychiatrists) and a series of case studies.

RESULTS

The Linkage Unit facilitated 224 episodes of collaborative care, many of which had positive outcomes for providers, consumers and carers. It had a significant impact at a systems level, raising consciousness about collaboration and influencing procedural changes. Thirty-two private psychiatrists consented to undertaking expanded roles, and the Project was billed $78 032 accordingly. Supervision and training were most common, involving 16 psychiatrists and accounting for approximately 80% of the total hours and cost. Commonwealth expenditure on private psychiatrists' participation in the expanded roles was not associated with a reduction in benefits paid by the HIC. Key informants were generally positive about the expanded roles.

CONCLUSIONS

The Project represented a considered, innovative approach to dealing with poor collaboration between the public mental health sector, private psychiatrists and GPs. The Linkage Unit achieved significant systems-level and cultural change, which has the potential to be sustained. Expanded roles for private psychiatrists, particularly supervision and training, may improve collaboration, and warrant further exploration in terms of costs and benefits.

摘要

目的

我们描述了合作项目的评估情况,该项目旨在改善公共部门与私营部门心理健康服务之间的联系。我们考量了该项目的关键要素:一个联系单位,旨在改善为消费者提供的协作安排,并促进系统层面和文化层面的变革;以及扩大私人精神科医生的职责范围,使其包括监督、培训、病例会诊和二次咨询。该评估旨在描述这些要素的影响和结果。

方法

评估使用了来自联系单位数据库、项目计费系统和健康保险委员会(HIC)的匿名数据。它借鉴了与关键利益相关者的协商(对36名关键信息提供者进行的半结构化访谈,以及来自一个有40多名护理人员参加的论坛和一次由五名公共部门和三名私营部门精神科医生参加的会议的信息)以及一系列案例研究。

结果

联系单位促成了224次协作护理事件,其中许多对提供者、消费者和护理人员都产生了积极结果。它在系统层面产生了重大影响,提高了对协作的认识并影响了程序变革。32名私人精神科医生同意承担扩大后的职责,项目因此产生了78,032澳元的计费。监督和培训最为常见,有16名精神科医生参与,约占总时长和成本的80%。联邦政府在私人精神科医生参与扩大职责方面的支出与HIC支付的福利减少无关。关键信息提供者总体上对扩大后的职责持积极态度。

结论

该项目是应对公共心理健康部门、私人精神科医生和全科医生之间协作不佳问题的一种经过深思熟虑的创新方法。联系单位实现了重大的系统层面和文化层面的变革,这种变革有可能持续下去。私人精神科医生职责的扩大,尤其是监督和培训,可能会改善协作,在成本效益方面值得进一步探索。

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