Fuller S S, Bridgman C M
Department of Dental Public Health, Tameside General Hospital, Ashton under Lyne OL6 9RW, UK.
Br Dent J. 2004 Aug 28;197(4):185-7. doi: 10.1038/sj.bdj.4811566.
The primary dental care services in Oldham, Greater Manchester have established an innovative scheme to encourage diversity in primary dental care services. The scheme involves the recruitment of bilingual trainee dental nurses in order to improve accessibility and appropriateness of the services and to improve communication with Pakistani and Bangladeshi patients. The scheme has raised a number of issues for trainees, existing staff and management. However all groups evaluated the scheme as worthwhile. Achievements of the scheme include better communication, better understanding of different ethnic communities among the staff and increased confidence and employability of trainees. It is recommended that similar schemes be adopted for primary dental care and other health services in areas with significant ethnic minority populations.
大曼彻斯特奥尔德姆的初级牙科护理服务机构制定了一项创新计划,以促进初级牙科护理服务的多样性。该计划包括招募双语实习牙科护士,以提高服务的可及性和适宜性,并改善与巴基斯坦和孟加拉国患者的沟通。该计划给实习生、现有员工和管理层带来了一些问题。然而,所有群体都认为该计划是值得的。该计划的成果包括沟通改善、员工对不同种族社区的了解加深,以及实习生的信心和就业能力增强。建议在少数族裔人口众多的地区,将类似计划应用于初级牙科护理和其他医疗服务。