Totterdell Peter, Wall Toby, Holman David, Diamond Holly, Epitropaki Olga
Institute of Work Psychology, University of Sheffield, England, UK.
J Appl Psychol. 2004 Oct;89(5):854-67. doi: 10.1037/0021-9010.89.5.854.
The relationship between organizational networks and employees' affect was examined in 2 organizations. In Study 1, social network analysis of work ties and job-related affect for 259 employees showed that affect converged within work interaction groups. Similarity of affect between employees depended on the presence of work ties and structural equivalence. Affect was also related to the size and density of employees' work networks. Study 2 used a 10-week diary study of 31 employees to examine a merger of 2 organizational divisions and found that negative changes in employees' affect were related to having fewer cross-divisional ties and to experiencing greater reductions in network density. The findings suggest that affect permeates through and is shaped by organizational networks.
在两个组织中研究了组织网络与员工情感之间的关系。在研究1中,对259名员工的工作关系和与工作相关的情感进行社会网络分析,结果表明情感在工作互动群体中趋同。员工之间情感的相似性取决于工作关系的存在和结构对等性。情感还与员工工作网络的规模和密度有关。研究2对31名员工进行了为期10周的日记研究,以考察两个组织部门的合并情况,发现员工情感的负面变化与跨部门关系较少以及网络密度的更大降幅有关。研究结果表明,情感渗透于组织网络之中,并受其影响。