Hong S H, Spadaro D, West D, Tak S H
College of Pharmacy, University of Arkansas for Medical Sciences, Little Rock, AR, USA.
J Clin Pharm Ther. 2005 Jun;30(3):193-9. doi: 10.1111/j.1365-2710.2005.00625.x.
The objectives of this study were to determine whether patients would be willing to pay for pharmacist self-care services on proper use of over-the-counter medications. In addition, we examined whether patients' willingness to pay was associated with community pharmacy setting and patients' socio-economic factors.
A self-administered questionnaire was handed out to patrons of community pharmacies in Arkansas, USA. The questionnaire contained question items related to patients' willingness to pay, community pharmacy setting, prescription drug insurance and socio-economic information. Patients' willingness to pay was measured using the checklist method.
A total of 262 questionnaires were completed. More than twice as many patients (51%) are now willing to pay for pharmacist services for patient self care than a decade ago. They were willing to pay about US5 dollars for a 5-min consultation. Willingness to pay was significantly associated with community pharmacy setting (chi-square, P = 0.030). Grocery/chain pharmacy patrons were more willing to pay than independent pharmacy patrons.
This increased patient willingness to pay, along with growing self-care markets, provides pharmacists with opportunities to develop self-care clinics or services.
本研究的目的是确定患者是否愿意为药剂师关于非处方药正确使用的自我护理服务付费。此外，我们还研究了患者的付费意愿是否与社区药房环境以及患者的社会经济因素相关。
向美国阿肯色州社区药房的顾客发放了一份自填式问卷。问卷包含与患者付费意愿、社区药房环境、处方药保险和社会经济信息相关的问题项目。使用清单法测量患者的付费意愿。
共完成262份问卷。现在愿意为患者自我护理的药剂师服务付费的患者数量是十年前的两倍多（51%）。他们愿意为5分钟的咨询支付约5美元。付费意愿与社区药房环境显著相关（卡方检验，P = 0.030）。杂货店/连锁药房的顾客比独立药房的顾客更愿意付费。
患者付费意愿的增加，以及自我护理市场的不断扩大，为药剂师提供了发展自我护理诊所或服务的机会。
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