Khan M M H, Wolter S, Mori Mitsuru
Department of Public Health, Sapporo Medical University, Japan.
Int J Qual Health Care. 2006 Feb;18(1):66-72. doi: 10.1093/intqhc/mzi086. Epub 2005 Oct 27.
Using simulated client and provider interview methods, this study assessed chemists and druggists' post-training management quality of syndromic sexually transmitted infections focusing on the areas of privacy maintaining, encouraging, history taking, counseling, referral practice, partner notification, and drug prescribing and then compared the findings of two methods.
Forty-five pharmacies from a list of 75 in Pokhara, who collected sexually transmitted infections data during 1999, were selected randomly. First simulated client successfully presented either urethral or vaginal discharge syndrome at 37 pharmacies and recorded the events of whole encounter into an observation form within 20 minutes. Later 39 chemists and druggists were interviewed by a pre-tested semi-structured questionnaire.
Results were reported mainly by numbers and corresponding percentages. For comparative purpose, P values were also shown.
Overall, interview method revealed satisfactory knowledge of chemists and druggists for management of sexually transmitted infections except drug prescribing but their actual behaviors, revealed by simulated client method, indicated lower quality and differed significantly in the areas of encouraging, history taking, counseling, referral practice, and partner notification. Both methods indicated very poor qualities of drug prescribing.
Retained knowledge of chemists and druggists for syndromic management of sexually transmitted infections were not applied to simulated client in actual practice. They should not prescribe drugs for patients of sexually transmitted infections, except referring to the doctors/hospitals. Continuous monitoring and further motivations for them may improve syndromic management quality of sexually transmitted infections. Moreover, depending on the purpose of study, various methods should be applied simultaneously to reach a better conclusion.
本研究采用模拟客户和提供者访谈方法,评估药剂师和药商对性传播感染综合征的培训后管理质量,重点关注隐私维护、鼓励、病史采集、咨询、转诊实践、性伴通知以及药物处方等方面,然后比较两种方法的研究结果。
从博卡拉75家药房的名单中随机选取45家,这些药房在1999年收集了性传播感染数据。第一名模拟客户在37家药房成功呈现尿道或阴道分泌物综合征,并在20分钟内将整个诊疗过程记录在观察表中。随后,39名药剂师和药商接受了一份经过预测试的半结构化问卷的访谈。
结果主要以数字和相应百分比报告。为了进行比较,还显示了P值。
总体而言,访谈方法显示药剂师和药商对性传播感染管理的知识令人满意,但药物处方方面除外;然而,模拟客户方法揭示的他们的实际行为表明质量较低,在鼓励、病史采集、咨询、转诊实践和性伴通知等方面存在显著差异。两种方法均表明药物处方质量非常差。
药剂师和药商对性传播感染综合征管理所保留的知识在实际实践中未应用于模拟客户。他们不应为性传播感染患者开药,除非转诊至医生/医院。对他们进行持续监测和进一步激励可能会提高性传播感染综合征的管理质量。此外,根据研究目的,应同时应用多种方法以得出更好的结论。