Holliman R E, Johnson J D, Adjei O
Deartment of Medical Microbiology, St. George's Hospital & Medical School, London, UK.
J Eval Clin Pract. 2006 Feb;12(1):1-7. doi: 10.1111/j.1365-2753.2005.00580.x.
Collaboration between clinical laboratories in different countries is widespread but rarely subject to critical analysis. We developed a management tool for assessing the quality of an international pathology laboratory collaboration. Key areas of activity were identified and relevant performance indicators were established. There was no evidence of improved staff morale arising from the project but research, education, equipment, protocols and ethics activities all had demonstrable outputs. Identification of suboptimal performance in areas of the project allowed effective improvement planning. International collaboration may consume significant resources. Objective assessment should be used to measure performance and to enhance quality.
不同国家临床实验室之间的合作很普遍,但很少受到批判性分析。我们开发了一种管理工具,用于评估国际病理实验室合作的质量。确定了关键活动领域并建立了相关绩效指标。没有证据表明该项目能提高员工士气,但研究、教育、设备、协议和伦理活动都有可证明的成果。识别项目领域中的表现欠佳情况有助于制定有效的改进计划。国际合作可能会消耗大量资源。应使用客观评估来衡量绩效并提高质量。