Rosen Christopher C, Levy Paul E, Hall Rosalie J
Department of Psychology, University of Akron, Akron, OH 44325-4301, USA.
J Appl Psychol. 2006 Jan;91(1):211-20. doi: 10.1037/0021-9010.91.1.211.
The authors proposed a model suggesting that organizational environments supporting high levels of informal supervisor and coworker feedback are associated with lower employee perceptions of organizational politics. Furthermore, these lowered perceptions of politics were proposed to result in higher employee morale (as reflected in job satisfaction and affective commitment) and, through morale, to higher levels of task performance and organizational citizenship. The proposed mediational model was supported with empirical results from 150 subordinate-supervisor dyads sampled across a variety of organizations. Higher quality feedback environments were associated with lower perceptions of organizational politics, and morale mediated the relationships between organizational politics and various aspects of work performance. These findings suggest that when employees have greater access to information regarding behaviors that are acceptable and desired at work, perceptions of politics are reduced and work outcomes are enhanced.
作者提出了一个模型,表明支持高水平非正式主管和同事反馈的组织环境与员工对组织政治的较低认知相关。此外,这些对政治的较低认知被认为会导致更高的员工士气(如工作满意度和情感承诺所反映),并通过士气带来更高水平的任务绩效和组织公民行为。该中介模型得到了从各种组织中抽取的150对下属-主管样本的实证结果支持。更高质量的反馈环境与对组织政治的较低认知相关,士气在组织政治与工作绩效的各个方面之间起到了中介作用。这些发现表明,当员工能够更方便地获取有关工作中可接受和期望行为的信息时,对政治的认知会降低,工作成果会得到提升。