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我们倾听,但我们真的听到了吗?患者故事的重要性。

We listen but do we hear? The importance of patient stories.

作者信息

Hawkins Jen, Lindsay Ellie

机构信息

Thames Valley University and Queensland University of Technology.

出版信息

Br J Community Nurs. 2006 Sep;11(9):S6-14. doi: 10.12968/bjcn.2006.11.Sup4.21767.

Abstract

Patients' perspectives on their illness and care are increasingly recognized as the focus for the organization of health care, yet patient stories are rarely examined on their own. Mostly, they are dissected for data, and so the impact is lost. This article presents a number of story tellers, all patients with leg wounds attending a social clinic. Reading their stories helps us understand the experience of being a patient and living with difficult and painful leg wounds. They also show how nurses can play a critical role in optimizing the power of the story in the patient's journey towards physical and psychological healing.

摘要

患者对自身疾病及护理的看法日益被视为医疗保健组织的重点,但患者的故事很少单独被审视。大多数情况下,这些故事被拆解以获取数据,因而其影响力丧失了。本文介绍了一些讲述者,他们都是在一家社会诊所就诊的腿部有伤口的患者。阅读他们的故事有助于我们理解作为患者以及带着艰难痛苦的腿部伤口生活的经历。这些故事还展示了护士如何在患者走向身心康复的过程中,在优化故事的影响力方面发挥关键作用。

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