Mates Jonathan, Branstetter Barton F, Morgan Matthew B, Lionetti David M, Chang Paul J
Department of Radiology, Kaiser Permanente Health System, Walnut Creek, CA, USA.
J Digit Imaging. 2007 Sep;20(3):296-306. doi: 10.1007/s10278-006-1049-y.
Communication between clinicians, technologists, and radiologists has become more complex, with Picture Archiving and Communication Systems (PACS) now allowing the radiologist to be removed from the physical location of the patients and the site of imaging. With these changes, effective communication becomes an ongoing challenge. Efficient communication of study interpretations has also become a priority for radiologists as they struggle to maintain relevance and provide added value to patient care when clinicians have ready access to radiology images. The purpose of this paper is to share our experience in developing and implementing the Collaborative Notification System (CNS), a communication tool used to inform referring clinicians of urgent findings-a.k.a. "wet reads." The system utilizes a system of web pages integrated into PACS for the sending and receiving of succinct messages to provide clinical information at the point of need. A second system of pager alerts provides notification of the need for such communication through a relatively unintrusive, one-way, acknowledged alert system. The CNS provides asynchronous, integrated communication for the reporting of urgent and emergent radiology findings in a complex, geographically distributed medical environment.
临床医生、技术人员和放射科医生之间的沟通变得更加复杂,如今的图像存档与通信系统(PACS)使放射科医生无需身处患者的实际位置和成像地点。随着这些变化,有效的沟通成为了一项持续的挑战。当临床医生能够随时获取放射影像时,放射科医生高效传达检查解读结果也成为了一项优先任务,因为他们要努力保持相关性并为患者护理提供附加价值。本文的目的是分享我们在开发和实施协作通知系统(CNS)方面的经验,该系统是一种用于告知转诊临床医生紧急检查结果(即“湿读”)的沟通工具。该系统利用集成到PACS中的网页系统来发送和接收简洁的信息,以便在需要时提供临床信息。第二个寻呼警报系统通过一个相对不干扰的、单向的、可确认的警报系统来通知需要进行此类沟通。协作通知系统在复杂的、地理分布广泛的医疗环境中为紧急和突发放射检查结果的报告提供异步、集成的沟通。