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[商丘市卫生专业人员工作场所暴力对工作能力、工作满意度及离职意愿的路径分析]

[Path analysis on workplace violence affecting work ability, job satisfaction and turnover intent in health professionals in Shangqiu City].

作者信息

Wang Pei-xi, Wang Mian-zhen, Bai Qin, Jia Cai-feng, Lan Ya-jia, Wang Zhi-ming, Luan Rong-sheng

机构信息

Institute of Public Health, Henan University, Kaifeng 475000,China.

出版信息

Wei Sheng Yan Jiu. 2006 Nov;35(6):785-8.

Abstract

OBJECTIVE

To explore the effects of workplace violence on work ability, work satisfaction and turnover intent based on the theory of occupational stress in health professionals and to provide evidence for evaluating the process and consequence of workplace violence.

METHODS

Subjects of 483 health professionals from 5 hospitals in Shangqiu city of Hennan Province were selected with stratified cluster random sampling method. Workplace violence, violent fear at work, coping resources, work ability, job satisfaction and turnover intent were measured with questionnaires. Ordinal regression analysis and path analysis were applied to analyze the data.

RESULTS

Workplace violence had direct or indirect effects on the work ability and job satisfaction through the fear of future violence at work. Workplace violence only had indirect effects on turnover intent through the fear and job satisfaction in health professionals.

CONCLUSION

Workplace violence had direct and indirect effects on the work ability, job satisfaction and turnover intent. Measures should be taken to reduce workplace violence and it' s effects in health professionals.

摘要

目的

基于职业压力理论,探讨工作场所暴力对卫生专业人员工作能力、工作满意度和离职意愿的影响,为评估工作场所暴力的过程及后果提供依据。

方法

采用分层整群随机抽样法,选取河南省商丘市5所医院的483名卫生专业人员作为研究对象。采用问卷调查法测量工作场所暴力、工作中的暴力恐惧、应对资源、工作能力、工作满意度和离职意愿。运用有序回归分析和路径分析进行数据分析。

结果

工作场所暴力通过对未来工作暴力的恐惧对工作能力和工作满意度产生直接或间接影响。在卫生专业人员中,工作场所暴力仅通过恐惧和工作满意度对离职意愿产生间接影响。

结论

工作场所暴力对工作能力、工作满意度和离职意愿有直接和间接影响。应采取措施减少卫生专业人员工作场所暴力及其影响。

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