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[任务相互依存性与通信技术同步性对虚拟团队绩效的影响]

[Effects of task interdependence and communication technologies synchrony on performance in virtual teams].

作者信息

Rico Ramón, Cohen Susan G, Gil Francisco

机构信息

Faculty of Psychology, Universidad Autónoma de Madrid, 28049 Madrid, Spain.

出版信息

Psicothema. 2006 Nov;18(4):743-9.

Abstract

Effects of task interdependence and communication technologies synchrony on performance in virtual teams. Survey results of 197 employees from 41 work groups in a large multinational software firm were used to investigate the effects of within-group task interdependence and the degree of communication synchrony on performance in virtual teams (VTs). The analyses revealed a moderating effect of task interdependence on the relationship between the degree of communications synchrony and performance in VT. We found that superior VTs performance is contingent on the fit between the nature of the task (i.e., task interdependence) and the choice of communications modality. This study complements previous research providing additional evidence of how task-technology interaction affects VTs performance, and extends previous findings obtained with ad-hoc groups in laboratory settings to natural, organizational teams.

摘要

任务相互依存性与通信技术同步性对虚拟团队绩效的影响。来自一家大型跨国软件公司41个工作小组的197名员工的调查结果被用于研究组内任务相互依存性以及通信同步程度对虚拟团队(VTs)绩效的影响。分析揭示了任务相互依存性对通信同步程度与虚拟团队绩效之间关系的调节作用。我们发现,卓越的虚拟团队绩效取决于任务性质(即任务相互依存性)与通信方式选择之间的匹配度。本研究对先前的研究进行了补充,提供了关于任务-技术交互如何影响虚拟团队绩效的更多证据,并将先前在实验室环境中针对临时小组获得的研究结果扩展到了自然的组织团队。

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