Aghlmand Siamak, Akbari Feizollah, Lameei Aboulfath, Mohammad Kazem, Small Rhonda, Arab Mohammad
Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Poursina Avenue, Tehran, 1417613191, Iran.
BMC Pregnancy Childbirth. 2008 Jun 13;8:20. doi: 10.1186/1471-2393-8-20.
Current Iranian perinatal statistics indicate that maternity care continues to need improvement. In response, we implemented a multi-faceted intervention to improve the quality of maternity care at an Iranian Social Security Hospital. Using a before-and-after design our aim was to improve the uptake of selected evidence based practices and more closely attend to identified women's needs and preferences.
The major steps of the study were to (1) identify women's needs, values and preferences via interviews, (2) select through a process of professional consensus the top evidence-based clinical recommendations requiring local implementation (3) redesign care based on the selected evidence-based recommendations and women's views, and (4) implement the new care model. We measured the impact of the new care model on maternal satisfaction and caesarean birth rates utilising maternal surveys and medical record audit before and after implementation of the new care model.
Twenty women's needs and requirements as well as ten evidence-based clinical recommendations were selected as a basis for improving care. Following the introduction of the new model of care, women's satisfaction levels improved significantly on 16 of 20 items (p < 0.0001) compared with baseline. Seventy-eight percent of studied women experienced care consistent with the new model and fewer women had a caesarean birth (30% compared with 42% previously).
The introduction of a quality improvement care model improved compliance with evidence-based guidelines and was associated with an improvement in women's satisfaction levels and a reduction in rates of caesarean birth.
目前伊朗围产期统计数据表明,孕产妇保健仍需改善。作为回应,我们在一家伊朗社会保障医院实施了多方面干预措施,以提高孕产妇保健质量。采用前后对照设计,我们的目标是提高对选定循证实践的采纳率,并更密切地关注已确定的妇女需求和偏好。
该研究的主要步骤为:(1)通过访谈确定妇女的需求、价值观和偏好;(2)通过专业共识过程选择需要在当地实施的顶级循证临床建议;(3)根据选定的循证建议和妇女意见重新设计护理;(4)实施新的护理模式。我们在新护理模式实施前后,利用孕产妇调查和病历审核,测量了新护理模式对孕产妇满意度和剖宫产率的影响。
选定了20项妇女需求和要求以及10项循证临床建议作为改善护理的基础。新护理模式引入后,与基线相比,20项指标中有16项妇女满意度显著提高(p<0.0001)。78%的研究妇女接受了与新模型一致的护理,剖宫产的妇女减少(从之前的42%降至30%)。
引入质量改进护理模式提高了对循证指南的依从性,并与妇女满意度提高和剖宫产率降低相关。