Putman Katharine M, Lantz Jeanette I, Townsend Cynthia L, Gallegos Autumn M, Potts Amy A, Roberts Rebecca C, Cree Emily R, de Villagrán Marina, Eriksson Cynthia B, Foy David W
Graduate School of Psychology, Fuller Theological Seminary, Pasadena, CA 91101, USA.
Am J Community Psychol. 2009 Sep;44(1-2):109-15. doi: 10.1007/s10464-009-9249-5.
Indigenous aid workers carry out the majority of humanitarian aid work, yet there is little empirical information available on their support needs in different contexts. Focus groups (N = 26: Study 1) and a survey (N = 137; Study 2) were conducted with Guatemalan aid workers to explore their exposure to violence, posttraumatic stress symptoms, burnout, support needs, and motivators. Participants reported experiencing an average of 13 events of community violence and 17% reported symptoms consistent with posttraumatic stress disorder (PTSD). Direct community violence exposure and levels of emotional exhaustion were positively related to PTSD symptoms, while levels of personal accomplishment were inversely related to PTSD symptoms. Expressed support needs, motivators and rewards for aid work in the face of adversity are also reported as potential protective factors for further exploration. Implications for training and support of aid workers in similar contexts are also suggested.
本土援助工作者承担了大部分人道主义援助工作，但关于他们在不同背景下的支持需求，现有的实证信息却很少。我们与危地马拉援助工作者进行了焦点小组访谈（N = 26；研究1）和一项调查（N = 137；研究2），以探究他们遭受暴力的情况、创伤后应激症状、职业倦怠、支持需求以及工作动机。参与者报告称平均经历了13起社区暴力事件，17%的人报告有与创伤后应激障碍（PTSD）相符的症状。直接遭受社区暴力以及情绪耗竭程度与PTSD症状呈正相关，而个人成就感水平与PTSD症状呈负相关。面对逆境时对援助工作表达出的支持需求、动机和回报也被报告为有待进一步探究的潜在保护因素。文中还提出了对类似背景下援助工作者培训和支持的启示。
