Berger William E
Department of pediatrics, division of allergy and immunology, College of Medicine, University of California, Irvine, USA.
Postgrad Med. 2005 Dec;118(6 Suppl Acute):44-7; discussion 48. doi: 10.3810/pgm.12.2005.suppl44.238.
Vast differences exist between the actions physicians report that they take and the patient's perception of those actions. Several patient satisfaction survey results are presented in this article. Many show that although patients are not often satisfied with their treatments or with the side effects they experience from medications, they are, in general, very satisfied with their physicians. These research studies point out that a very real "communications gap" exists between physicians and patients when examined from the patient's perspective.