Department of Information Services, Main Line Health System, 1180 West Swedesford Road, Southpoint Two, Berwyn, PA 19312, USA.
J Digit Imaging. 2011 Apr;24(2):284-94. doi: 10.1007/s10278-009-9262-0.
While health care facilities recognize the need for dedicated picture archiving and communication system (PACS) staff at the time of the initial implementation of PACS, they often do not plan accordingly for ongoing or increasing PACS support needs as a PACS matures. This article reviews trends in a health care system's PACS support data over 4 years to show how PACS support needs evolve over time. PACS support items were logged and categorized over this period and were used by the health care system to become more proactive in system support and adjust staffing levels accordingly. This article details how PACS support needs change over the life of a PACS installation and can be used as a model for health care facilities planning for future PACS support needs.
虽然医疗保健设施在最初实施 PACS 时认识到需要专门的影像归档和通信系统 (PACS) 人员，但随着 PACS 的成熟，他们通常不会为此制定相应的计划来满足持续或不断增加的 PACS 支持需求。本文回顾了医疗保健系统在 4 年内的 PACS 支持数据趋势，以展示 PACS 支持需求随时间的演变。在此期间，记录和分类了 PACS 支持项目，并被医疗保健系统用于更积极地进行系统支持，并相应地调整人员配置水平。本文详细介绍了 PACS 支持需求在 PACS 安装生命周期中的变化方式，可作为医疗保健设施规划未来 PACS 支持需求的模型。
