要使整合发挥作用,光有善意是不够的。
Making integration work requires more than goodwill.
作者信息
Smyth Linda
机构信息
Strategic and Integrated Service Planning, Alberta Health Services.
出版信息
Healthc Q. 2009;13 Spec No:43-8. doi: 10.12927/hcq.2009.21096.
Over the past three years I have had the opportunity to be involved in two integration projects regarding cancer services. Both projects crossed jurisdictional, geographical and healthcare-provider boundaries and used cooperation and collaboration to work toward the goal of an integrated, quality, multi-disciplinary, seamless, patient-centred approach to cancer care. The projects have provided a perspective of what worked well and what could be improved when integrating healthcare services across organizational and provider boundaries. Governance emerged as a key determinant of project progress and successful change.
在过去三年里,我有机会参与了两个关于癌症服务的整合项目。这两个项目跨越了管辖、地理和医疗服务提供者的界限,通过合作与协作,朝着以患者为中心的综合、优质、多学科、无缝的癌症护理方法这一目标努力。这些项目提供了一个视角,展示了在跨组织和提供者界限整合医疗服务时,哪些方面运作良好,哪些方面有待改进。治理成为项目进展和成功变革的关键决定因素。