Cashing in on check-in. As hospitals face steeper challenges in collecting fees for service, bringing the revenue cycle to the kiosk may be an answer.

Kiosks are expected to become more interactive in terms of the revenue cycle. Consent forms and way-finding are the more traditional uses of kiosks. The emergency room is an ideal place to use kiosk or tablet technology because of the long waits. Using tablets before a full kiosk implementation is a sound strategy.