Singy P, Bourquin C, Sulstarova B, Weber O
Service de psychiatrie de liaison, Département de psychiatrie du CHUV, Les Allières, 1011 Lausanne.
Rev Med Suisse. 2010 Feb 17;6(236):343-5.
Verbal language is a major tool of medical communication. However, its use can be problematic, namely because the speakers of a given language do not necessarily agree on the meaning of the words they exchange. This phenomenon is usually called linguistic variability. Based on a famous political and legal case and medical examples, we will show how variability is a critical source of misunderstandings and other communicational breakdowns. In addition, we will suggest some strategies which are likely to limit the impact of variability on clinician/patient interaction.