Department of Sociology, Ghent University, Korte Meer, Ghent, Belgium.
Arch Psychiatr Nurs. 2011 Aug;25(4):294-302. doi: 10.1016/j.apnu.2011.02.001. Epub 2011 Mar 24.
This article investigates whether and how the stigma experiences of mental health service users relate to trust in the professionals caring for them, and how both stigma and trust relate to service user satisfaction. The study uses survey data gathered from mental health service users (N = 650 service users from 36 organizations) and applies multilevel regression analyses. The results show that service users with more stigma experiences report less trust and are, partially for that reason, less satisfied with the services. Furthermore, service users with more severe symptoms and those with a psychotic disorder seem the most vulnerable ones for the processes occurring.
本文旨在探讨精神健康服务使用者的污名体验是否以及如何与他们对照顾者的专业信任相关,以及污名和信任如何与服务使用者的满意度相关。本研究使用了来自精神健康服务使用者的调查数据(来自 36 个组织的 650 名服务使用者),并应用了多层次回归分析。结果表明,经历更多污名体验的服务使用者报告的信任度较低,并且部分原因是对服务的满意度较低。此外,症状更严重和患有精神病障碍的服务使用者似乎是最容易受到这些过程影响的人群。