Radovich Patricia, Palaganas Janice, Kiemeney Jennifer, Strother Bradley, Bruneau Brenda, Hamilton Lori
Crit Care Nurse. 2011 Oct;31(5):58-63. doi: 10.4037/ccn2011463.
Many novice managers feel unprepared to handle some of the situations that occur as a daily part of their job. It is important to provide an environment through which novice managers can receive training and develop skills in effective communication in complex nursing environments. Simulation-based training can provide a safe, interactive way for new managers to develop their communication and leadership skills. This type of training allows novice managers to increase their confidence and improve their job satisfaction and their management skills.
许多新手管理者觉得自己没有准备好应对工作日常中出现的一些情况。提供一个环境很重要,通过这个环境新手管理者能够接受培训,并在复杂的护理环境中培养有效沟通的技能。基于模拟的培训可以为新管理者提供一种安全、互动的方式来培养他们的沟通和领导技能。这种培训方式能让新手管理者增强自信,提高工作满意度以及管理技能。