Warpeha Walter S
Cleft Palate Clinics at the University of Minnesota School of Dentistry and Children's Hospital/ Minneapolis, USA.
Northwest Dent. 2011 Nov-Dec;90(6):21-4.
Numerous articles report on the unmet dental needs of the older patient, yet few have suggested strategies to overcome barriers to care for this unique demographic. At a time when prosthodontic services, including dental implants, offer improved outcomes, the elderly remain the least served of all patient groups. Obstacles to treatment include ageism, medical and dental complexity, financial limitations, and patients' resistance to treatment. Expanding prosthodontic care of the elderly requires a departure from traditional patient management techniques. The attempt to reverse ageism in your practice must go beyond simple awareness. Those offĩces that can relate to, treat with respect, and fulfill the health aspirations of the older patient create the atmosphere where care is more readily accepted. A successful team approach to patient management depends upon the ability to listen and respond to the elderly denture patient with information on denture maintenance and implant enhancements. An essential piece is encouraging regular recall for all denture wearers by every staff member. A well documented problem area in dental practice is the timely replacement of worn out or inadequate dentures. By using a simple assessment tool called the Satisfaction/Condition Score along with motivational interviewing, we have found increased treatment acceptance among our existing patients. Use of these suggestions in a general dentistry practice is more likely to encourage the older patient to better accept enhanced prosthodontic services.
众多文章报道了老年患者未满足的牙科需求,但很少有文章提出克服这一独特人群就医障碍的策略。在包括种植牙在内的口腔修复服务能带来更好治疗效果的当下,老年人仍是所有患者群体中得到服务最少的。治疗障碍包括年龄歧视、医疗和牙科问题的复杂性、经济限制以及患者对治疗的抵触。扩大对老年人的口腔修复护理需要摒弃传统的患者管理技术。在你的诊所中试图扭转年龄歧视,必须不仅仅停留在简单的意识层面。那些能够与老年患者建立联系、尊重他们并满足其健康期望的诊所,能营造出更易被接受的就医氛围。成功的患者管理团队方法取决于倾听老年假牙患者的需求,并以假牙维护和种植体增强方面的信息做出回应的能力。一个关键因素是鼓励每位工作人员对所有假牙佩戴者进行定期回访。牙科实践中一个有充分记录的问题领域是及时更换磨损或不合适的假牙。通过使用一种名为满意度/状况评分的简单评估工具,并结合动机性访谈,我们发现现有患者对治疗的接受度有所提高。在普通牙科实践中运用这些建议更有可能鼓励老年患者更好地接受强化的口腔修复服务。