Mitchell Jonathan I, Nicklin Wendy, MacDonald Bernadette
Accreditation Canada, 1150 Cyrville Road, Ottawa, Ontario K1J-7S9, Canada.
Healthc Manage Forum. 2012 Autumn;25(3):138-41. doi: 10.1016/j.hcmf.2012.07.004.
The Accreditation Canada program supports organizations in delivering quality healthcare using a quality framework that recognizes the complex interplay of multiple factors that define quality. This article highlights the Accreditation Canada quality framework and how these dimensions of quality together promote quality care. Using three dimensions of quality--population focus, safety, and worklife--we discuss how these quality dimensions can be utilized by healthcare leaders to improve quality in their organizations.
加拿大认证计划通过一个质量框架来支持各组织提供优质医疗服务,该框架认识到定义质量的多个因素之间复杂的相互作用。本文重点介绍了加拿大认证质量框架以及这些质量维度如何共同促进优质护理。我们利用质量的三个维度——人群关注、安全和工作生活——来讨论医疗保健领导者如何利用这些质量维度来提高其组织的质量。