印度南部某地区艾滋病综合咨询与检测中心咨询师的工作认知
Job Perception of Counselors Employed at Integrated Counseling and Testing Centers for HIV in a District of South India.
作者信息
Papanna Mohan K, Kumar Pawan, Shetty Avinash, Kulothungan Karthikayan, Poojary Indira B, Ballala Kirthinath
机构信息
Department of Community Medicine, Kasturba Medical College, Manipal University, Mangalore, India
Department of Community Medicine, Kasturba Medical College, Manipal University, Mangalore, India.
出版信息
J Int Assoc Provid AIDS Care. 2016 Jul;15(4):301-5. doi: 10.1177/2325957413488192. Epub 2013 May 31.
BACKGROUND
The counselors' form the backbone of HIV/AIDS control program, and for voluntary counseling and testing services to be effective counselors' opinions are crucial.
PURPOSE
To assess the perceptions of integrated counseling and testing center (ICTC) counselors with respect to the training received, problems faced in providing services, and job satisfaction.
METHODS
Qualitative methods such as 1 focus group discussion and 7 in-depth interviews were conducted among 14 counselors employed at 13 ICTCs in a costal district of south India.
RESULTS
The counselors identified the need for improving refresher training; job perception and satisfaction among counselors was found to be poor; issues such as shared confidentiality and targets for counseling were perceived to affect the ICTC services.
CONCLUSION
The issues identified by counselors such as problems related to refresher training, targets set for counseling and testing, the pay scale and shared confidentiality should be addressed for better service delivery.
背景
咨询员是艾滋病毒/艾滋病防控项目的骨干力量，对于自愿咨询检测服务的有效性而言，咨询员的意见至关重要。
目的
评估综合咨询检测中心（ICTC）咨询员对所接受培训、服务中面临的问题以及工作满意度的看法。
方法
在印度南部沿海地区13个综合咨询检测中心工作的14名咨询员中，开展了1次焦点小组讨论和7次深度访谈等定性研究方法。
结果
咨询员认为需要改进进修培训；咨询员的工作认知和满意度较低；诸如信息共享保密和咨询指标等问题被认为会影响综合咨询检测中心的服务。
结论
为了更好地提供服务，应解决咨询员所指出的问题，如与进修培训、咨询检测指标、薪资水平和信息共享保密相关的问题。
Zotero 插件