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一项旨在实现在以患者和家庭为中心的查房期间保持高护理在场率的质量改进举措。

A quality improvement initiative to achieve high nursing presence during patient- and family-centered rounds.

作者信息

Sharma Anjali, Norton Laura, Gage Sandra, Ren Bixiang, Quesnell Amanda, Zimmanck Kim, Toth Heather, Weisgerber Michael

机构信息

Medical College of Wisconsin, Milwaukee, Wisconsin;

出版信息

Hosp Pediatr. 2014 Jan;4(1):1-5. doi: 10.1542/hpeds.2013-0055.

DOI:10.1542/hpeds.2013-0055
PMID:24435593
Abstract

OBJECTIVES

The objectives of this study were to: (1) identify local barriers to nursing presence on patient- and family-centered rounds (PFCR); and (2) increase nursing attendance during PFCR.

METHODS

An electronic survey needs assessment was administered to nursing staff on a single acute medical care unit to identify local barriers to nursing presence on PFCR. Daily tracking of nursing presence on rounds was then performed over a 7-month period. During this time period, 2 Plan-Do-Study Act cycles were conducted. The first intervention was a workshop for nurses about PFCR. The second intervention was the development of a strategy to contact nurses by using a hands-free communication device so that nurses were notified when rounds were starting on their patients. To evaluate the impact of our interventions, a p-chart was generated for the outcome of average daily nursing attendance (%) on PFCR per week over the 7-month period.

RESULTS

Two barriers identified on the survey were: (1) nurses were uncertain if physicians valued their input during PFCR; and (2) nurses were unsure when the physician team would be conducting rounds on their patients. On the p-chart, the average percentage of nursing attendance before interventions was 47%. After the nursing workshop, no change in the mean nursing attendance on PFCR was noted. After initiation of the hands-free contact strategy, nursing attendance on PFCR rose to 80%.

CONCLUSIONS

A nursing contact strategy using a hands-free device led to a sustained increase in nursing attendance during PFCR.

摘要

目的

本研究的目的是:(1)确定以患者和家庭为中心的查房(PFCR)中护士到场的当地障碍;(2)提高PFCR期间护士的到场率。

方法

对一个急性医疗护理单元的护理人员进行电子调查需求评估,以确定PFCR中护士到场的当地障碍。然后在7个月的时间里每日跟踪查房时护士的到场情况。在此期间,进行了2个计划-实施-研究-改进循环。第一次干预是为护士举办关于PFCR的研讨会。第二次干预是制定一项使用免提通信设备联系护士的策略,以便在查房开始时通知护士有关其负责患者的情况。为评估我们干预措施的影响,绘制了一张p图,显示7个月期间每周PFCR中平均每日护士到场率(%)的结果。

结果

调查中确定的两个障碍是:(1)护士不确定医生在PFCR期间是否重视他们的意见;(2)护士不确定医生团队何时会对其负责的患者进行查房。在p图上,干预前护士到场的平均百分比为47%。护理研讨会后,PFCR中护士到场的平均率没有变化。免提联系策略实施后,PFCR期间护士到场率升至80%。

结论

使用免提设备的护理联系策略导致PFCR期间护士到场率持续提高。

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