Fraser-Mackenzie Peter, Sung Ming-Chien, Johnson Johnnie E V
Risk Anal. 2014 Oct;34(10):1846-69. doi: 10.1111/risa.12210. Epub 2014 Apr 28.
Risk-information framing can be a powerful tool for aiding the communication of risk and improving decision making. However, little work has investigated the extent that these framing effects depend on the characteristics of the perceiver. In our study, we examine whether the effects of different risk-pricing formats on risky choices are the same for all individuals, no matter their domain experience or cultural background, or whether there are interactions between these factors. Survey 1 revealed that three risk-pricing formats of the same choice problem resulted in the same individuals making different risky choices (preference reversal), suggesting that risk perception was distorted by the risk-pricing format manipulation. In Survey 2, the effects of the risk-pricing formats were shown to differ by the participants' cultural background (Asian vs. European) and the extent of their domain experience. The fact that there were no differences between the cultural or domain experience groups in their overall tendency to select riskier (cf. safer) choices indicates that risk behavior differences between groups are often closely linked to perceptual, rather than simply attitudinal, cognitive processes. The results demonstrate the complex, interactive cognitive processes that are used to encode risk information, involving the framing of the information and the cultural background and previous experiences of the individual. We conclude that it is important to consider the characteristics of the individual (e.g., culture, domain experience, etc.) when manipulating risk-information framing with the aim of improving risk communication.
风险信息框架可以成为辅助风险沟通和改善决策的有力工具。然而,很少有研究探讨这些框架效应在多大程度上取决于感知者的特征。在我们的研究中,我们考察不同风险定价形式对风险选择的影响对于所有个体是否相同,无论他们的领域经验或文化背景如何,或者这些因素之间是否存在相互作用。调查1显示,同一选择问题的三种风险定价形式导致相同的个体做出不同的风险选择(偏好反转),这表明风险感知因风险定价形式的操纵而扭曲。在调查2中,风险定价形式的影响因参与者的文化背景(亚洲人与欧洲人)及其领域经验程度而异。文化或领域经验组在选择风险更高(与更安全相比)选择的总体倾向上没有差异,这一事实表明,群体之间的风险行为差异通常与感知过程密切相关,而不仅仅是态度、认知过程。结果表明,用于编码风险信息的认知过程复杂且相互作用,涉及信息的框架以及个体的文化背景和先前经验。我们得出结论,在操纵风险信息框架以改善风险沟通时,考虑个体特征(如文化、领域经验等)很重要。