Clark Jason K, Evans Abigail T
University of Iowa, Iowa City, IA, USA
University of Iowa, Iowa City, IA, USA.
Pers Soc Psychol Bull. 2014 Aug;40(8):1024-1036. doi: 10.1177/0146167214534733. Epub 2014 May 12.
Highly credible communicators have been found to elicit greater confidence and attitudes that are based more on recipients' thoughts (i.e., self-validation) compared with non-credible sources. However, source credibility may produce different effects on thought confidence and persuasion depending on the position of an advocacy. When messages are proattitudinal, credible sources should initiate self-validation because recipients may be motivated to confirm (bolster) their existing views. Conversely, when appeals are counterattitudinal, recipients may be motivated to defend their opinions and disconfirm information. In these contexts, greater self-validation may emerge when a communicator lacks rather than possesses credibility. When a message was counterattitudinal and contained weak arguments, evidence of self-validation was found with low source credibility (Studies 1 and 2) and among participants high in defense motivation (Study 2). In response to strong, proattitudinal arguments, findings were consistent with high credibility producing self-validation when bolstering motivation was high (Study 3).
与不可信来源相比,人们发现高度可信的传播者能引发更大的信心以及更多基于受众自身想法(即自我验证)的态度。然而,来源可信度对思维信心和说服力的影响可能因主张的立场而异。当信息是支持性态度时,可信来源应引发自我验证,因为受众可能有动机去确认(强化)他们现有的观点。相反,当诉求是反对性态度时,受众可能有动机捍卫自己的观点并否定相关信息。在这些情况下,当传播者缺乏而非具备可信度时,可能会出现更强的自我验证。当信息是反对性态度且论据薄弱时,在来源可信度较低的情况下(研究1和2)以及在防御动机较高的参与者中(研究2)发现了自我验证的证据。对于有力的支持性态度论据,研究结果与在强化动机较高时高可信度会产生自我验证一致(研究3)。