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面对面还是非面对面:沟通的技术偏好

Face-to-face or not-to-face: A technology preference for communication.

作者信息

Jaafar Noor Ismawati, Darmawan Bobby, Mohamed Ariffin Mohd Yahya

机构信息

1 Department of Operations and Management Information Systems, Faculty of Business and Accountancy, University of Malaya , Kuala Lumpur, Malaysia .

出版信息

Cyberpsychol Behav Soc Netw. 2014 Nov;17(11):702-8. doi: 10.1089/cyber.2014.0098.

Abstract

This study employed the Model of Technology Preference (MTP) to explain the relationship of the variables as the antecedents of behavioral intention to adopt a social networking site (SNS) for communication. Self-administered questionnaires were distributed to SNS account users using paper-based and web-based surveys that led to 514 valid responses. The data were analyzed using structural equation modeling (SEM). The results show that two out of three attributes of the attribute-based preference (ATRP) affect attitude-based preference (ATTP). The data support the hypotheses that perceived enjoyment and social presence are predictors of ATTP. In this study, the findings further indicated that ATTP has no relationship with the behavioral intention of using SNS, but it has a relationship with the attitude of using SNS. SNS development should provide features that ensure enjoyment and social presence for users to communicate instead of using the traditional face-to-face method of communication.

摘要

本研究采用技术偏好模型(MTP)来解释各变量之间的关系,这些变量是采用社交网站(SNS)进行交流的行为意向的前因。通过纸质和网络调查向SNS账户用户发放自填式问卷,共获得514份有效回复。使用结构方程模型(SEM)对数据进行分析。结果表明,基于属性的偏好(ATRP)的三个属性中有两个会影响基于态度的偏好(ATTP)。数据支持以下假设:感知乐趣和社交临场感是ATTP的预测因素。在本研究中,研究结果进一步表明,ATTP与使用SNS的行为意向无关,但与使用SNS的态度有关。SNS的发展应提供能确保用户享受乐趣和具有社交临场感的功能,以便他们进行交流,而非使用传统的面对面交流方式。

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