Waßmuth Ralf
Stabsstelle Qualitätsmanagement und Patientensicherheit, Universitätsklinikum Düsseldorf, Moorenstr. 5, 40225, Düsseldorf, Deutschland,
Bundesgesundheitsblatt Gesundheitsforschung Gesundheitsschutz. 2015 Jan;58(1):38-44. doi: 10.1007/s00103-014-2084-3.
Certification of conformity in health care should provide assurance of compliance with quality standards. This also includes risk management and patient safety. Based on a comprehensive definition of quality, beneficial effects on the management of risks and the enhancement of patient safety can be expected from certification of conformity. While these effects have strong face validity, they are currently not sufficiently supported by evidence from health care research. Whether this relates to a lack of evidence or a lack of investigation remains open. Advancing safety culture and "climate", as well as learning from adverse events rely in part on quality management and are at least in part reflected in the certification of healthcare quality. However, again, evidence of the effectiveness of such measures is limited. Moreover, additional factors related to personality, attitude and proactive action of healthcare professionals are crucial factors in advancing risk management and patient safety which are currently not adequately reflected in certification of conformity programs.
医疗保健领域的合格认证应确保符合质量标准。这也包括风险管理和患者安全。基于对质量的全面定义,预计合格认证会对风险管控和患者安全提升产生有益影响。虽然这些影响具有很强的表面效度,但目前尚无足够的医疗保健研究证据支持。这是因为缺乏证据还是缺乏调查仍不明确。推进安全文化和“氛围”,以及从不良事件中吸取教训部分依赖于质量管理,并且至少部分体现在医疗保健质量认证中。然而,同样地,此类措施有效性的证据有限。此外,与医疗保健专业人员的个性、态度和积极行动相关的其他因素是推进风险管理和患者安全的关键因素,目前在合格认证计划中未得到充分体现。