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社区卫生中心采用多样化的人员配置模式,可为医疗实践提供有关生产力的经验教训。

Community health centers employ diverse staffing patterns, which can provide productivity lessons for medical practices.

作者信息

Ku Leighton, Frogner Bianca K, Steinmetz Erika, Pittman Patricia

机构信息

Leighton Ku (

Bianca K. Frogner is an associate professor in the Department of Family Medicine at the University of Washington, in Seattle. At the time of this research, she was an assistant professor in the Department of Health Services Management and Leadership, Milken School of Public Health, GWU.

出版信息

Health Aff (Millwood). 2015 Jan;34(1):95-103. doi: 10.1377/hlthaff.2014.0098.

Abstract

Community health centers are at the forefront of ambulatory care practices in their use of nonphysician clinicians and team-based primary care. We examined medical staffing patterns, the contributions of different types of staff to productivity, and the factors associated with staffing at community health centers across the United States. We identified four different staffing patterns: typical, high advanced-practice staff, high nursing staff, and high other medical staff. Overall, productivity per staff person was similar across the four staffing patterns. We found that physicians make the greatest contributions to productivity, but advanced-practice staff, nurses, and other medical staff also contribute. Patterns of community health center staffing are driven by numerous factors, including the concentration of clinicians in communities, nurse practitioner scope-of-practice laws, and patient characteristics such as insurance status. Our findings suggest that other group medical practices could incorporate more nonphysician staff without sacrificing productivity and thus profitability. However, the new staffing patterns that evolve may be affected by characteristics of the practice location or the types of patients served.

摘要

社区卫生中心在使用非医师临床医生和基于团队的初级保健方面处于门诊护理实践的前沿。我们研究了美国各地社区卫生中心的医疗人员配置模式、不同类型员工对生产力的贡献以及与人员配置相关的因素。我们确定了四种不同的人员配置模式:典型模式、高级实践人员比例高的模式、护理人员比例高的模式和其他医务人员比例高的模式。总体而言,四种人员配置模式下人均生产力相似。我们发现医生对生产力的贡献最大,但高级实践人员、护士和其他医务人员也有贡献。社区卫生中心的人员配置模式受多种因素驱动,包括临床医生在社区的集中程度、执业护士的执业范围法律以及患者特征(如保险状况)。我们的研究结果表明,其他团体医疗实践可以在不牺牲生产力和盈利能力的情况下纳入更多非医师员工。然而,新出现的人员配置模式可能会受到执业地点特征或所服务患者类型的影响。

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