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[社交媒体与健康传播:我们需要规则吗?]

[Social media and health communication: do we need rules?].

作者信息

Santoro Eugenio

出版信息

Recenti Prog Med. 2015 Jan;106(1):15-6. doi: 10.1701/1740.18948.

Abstract

Social media, online social networks and apps for smartphones and tablets are changing the way to communicate health and health issues to consumers and health professionals. Google, Facebook, Apple, and other companies have launched tools to make easier the doctor-patient communication, to group patients with similar diseases allowing them to share stories, experiences, and opinions, and to remotely track and monitor users health and wellbeing. However several concerns about patients' and consumers' privacy remain. Doctor-patient communication through e-mail and social media also introduces other ethical and privacy issues that were addressed only by few medical societies with appropriate guidelines and policies. In addition, pharmaceutical companies have started to use social media channels to communicate with doctors, patients and consumers. This type of communication has been only partially regulated by the Food and Drug Administration with the recently published guidelines for industries. Similar concerns exist for health and medical applications for smartphones and tablets for which only few agencies (including Food and Drug Administration) are requiring a formal (even if restricted in typology) validation. It's time for Europe and Italy to adopt appropriate guidelines for the use of the new media in health communication.

摘要

社交媒体、在线社交网络以及适用于智能手机和平板电脑的应用程序正在改变向消费者和医疗专业人员传播健康及健康问题的方式。谷歌、脸书、苹果及其他公司已推出工具,以便利医患沟通,将患有相似疾病的患者聚集在一起,使他们能够分享故事、经历和观点,并远程追踪和监测用户的健康状况。然而,患者和消费者的隐私仍存在一些问题。通过电子邮件和社交媒体进行的医患沟通还引发了其他伦理和隐私问题,只有少数医学协会通过适当的指导方针和政策加以解决。此外,制药公司已开始利用社交媒体渠道与医生、患者和消费者进行沟通。食品药品监督管理局最近发布的行业指导方针仅对这类沟通进行了部分监管。对于智能手机和平板电脑的健康及医疗应用程序也存在类似问题,只有少数机构(包括食品药品监督管理局)要求进行正式(即使在类型上受到限制)验证。欧洲和意大利是时候采用适用于新媒体在健康传播中使用的指导方针了。

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