Fleischmann Thomas
Dtsch Med Wochenschr. 2016 Jan;141(1):19-23. doi: 10.1055/s-0041-108906. Epub 2015 Dec 28.
Emergency Departments ED may be an exceptionally good example of an interface within a hospital. EDs have no patients of their own but pass them over to other institutions, either to specialist departments within the hospital or to primary care providers. Moreover, many doctors, nurses, attendants and institutions take part in the care of emergency department patients, and thus the number of its interfaces is very high. The characteristics of working in an ED, for example shortage of time, high work load, taking care of several patients at the same time and frequently crowding, may compromise the transfer of information via interfaces, sometimes including even vital data. The best way to secure handoff of information may be the formalization and standardization of this process, assuring patient safety and quality of care. Further study is required.
急诊科可能是医院内部一个界面的典型例子。急诊科没有自己的患者,而是将患者转交给其他机构,要么是医院内的专科科室,要么是初级保健提供者。此外,许多医生、护士、护理人员和机构都参与急诊科患者的护理,因此其界面数量非常多。急诊科的工作特点,例如时间短缺、工作量大、同时照顾多名患者以及经常拥挤,可能会影响通过界面进行的信息传递,有时甚至包括重要数据。确保信息交接的最佳方法可能是使这个过程正规化和标准化,以确保患者安全和护理质量。还需要进一步研究。