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护士的同理心、自我同情与职业生活质量维度之间的关系:一项横断面研究。

Relationships between nurses' empathy, self-compassion and dimensions of professional quality of life: A cross-sectional study.

作者信息

Duarte Joana, Pinto-Gouveia José, Cruz Bárbara

机构信息

Cognitive-Behavioral Research Centre for Research and Intervention (CINEICC), University of Coimbra, Portugal.

Cognitive-Behavioral Research Centre for Research and Intervention (CINEICC), University of Coimbra, Portugal.

出版信息

Int J Nurs Stud. 2016 Aug;60:1-11. doi: 10.1016/j.ijnurstu.2016.02.015. Epub 2016 Mar 4.

Abstract

BACKGROUND

Job stress and burnout are common among healthcare professionals, and nurses in particular. In addition to the heavy workload and lack of recourses, nurses are also confronted with emotionally intense situations associated with illness and suffering, which require empathic abilities. Although empathy is one of the core values in nursing, if not properly balanced it can also have detrimental consequences, such as compassion fatigue. Self-compassion, on the other hand, has been shown to be a protective factor for a wide range of well-being indicators and has been associated with compassion for others.

OBJECTIVES

The main goal of this study was to explore how empathy and self-compassion related to professional quality of life (compassion satisfaction, compassion fatigue and burnout). In addition, we wanted to test whether self-compassion may be a protective factor for the impact of empathy on compassion fatigue.

METHODS AND PARTICIPANTS

Using a cross-sectional design, 280 registered nurses from public hospitals in Portugal's north and center region were surveyed. Professional quality of life (Professional Quality of Life), empathy (Interpersonal Reactivity Index) and self-compassion (Self-compassion Scale) were measured using validated self-report measures.

RESULTS

Correlations and regression analyses showed that empathy and self-compassion predicted the three aspects of professional quality of life. Empathic concern was positively associated with compassion satisfaction as well as with compassion fatigue. Mediation models suggested that the negative components of self-compassion explain some of these effects, and self-kindness and common humanity were significant moderators. The same results were found for the association between personal distress and compassion fatigue.

CONCLUSIONS

High levels of affective empathy may be a risk factor for compassion fatigue, whereas self-compassion might be protective. Teaching self-compassion and self-care skills may be an important feature in interventions that aim to reduce burnout and compassion fatigue.

摘要

背景

工作压力和职业倦怠在医疗保健专业人员中很常见,尤其是护士。除了工作量大且资源匮乏外,护士还面临与疾病和痛苦相关的情绪强烈的情况,这需要共情能力。尽管共情是护理的核心价值观之一,但如果没有适当平衡,它也可能产生有害后果,如同情疲劳。另一方面,自我同情已被证明是一系列幸福指标的保护因素,并与对他人的同情有关。

目的

本研究的主要目标是探讨共情和自我同情与职业生活质量(同情满意度、同情疲劳和职业倦怠)之间的关系。此外,我们想测试自我同情是否可能是共情对同情疲劳影响的保护因素。

方法和参与者

采用横断面设计,对葡萄牙北部和中部地区公立医院的280名注册护士进行了调查。使用经过验证的自我报告量表测量职业生活质量(职业生活质量量表)、共情(人际反应指数)和自我同情(自我同情量表)。

结果

相关性和回归分析表明,共情和自我同情预测了职业生活质量的三个方面。共情关注与同情满意度以及同情疲劳呈正相关。中介模型表明,自我同情的消极成分解释了其中一些影响,自我友善和共同人性是显著的调节因素。在个人困扰与同情疲劳之间的关联中也发现了相同的结果。

结论

高水平的情感共情可能是同情疲劳的一个风险因素,而自我同情可能具有保护作用。教授自我同情和自我护理技能可能是旨在减少职业倦怠和同情疲劳的干预措施的一个重要特征。

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