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澳大利亚的飞行进出作业:对社区、安全、工人及其家庭的影响。

Australian fly-in, fly-out operations: Impacts on communities, safety, workers and their families.

作者信息

Langdon Rebecca R, Biggs Herbert C, Rowland Bevan

出版信息

Work. 2016 Oct 17;55(2):413-427. doi: 10.3233/WOR-162412.

Abstract

BACKGROUND

Australia's mineral, resource and infrastructure sectors continues to expand as operations in rural and remote locations increasingly rely on fly-in, fly-out or drive-in, drive-out workforces in order to become economically competitive. The issues in effectively managing these workforces are becoming more apparent with reported high amounts of turnover and concerns for safety and performance. The issues presented include a range of physical, mental, psychosocial, safety and community challenges.

OBJECTIVES

This review aims to consolidate a range of research conducted to communicate potential challenges for industry in relation to a wide variety of issues when engaging and using FIFO/DIDO workforces which includes compressed working schedule design (work schedules), working hours, fatigue, safety performance, employee wellbeing, turnover, psychosocial relationships and community concerns.

METHODS

A comprehensive literature review was performed using EBSCOhost, PubMed and google scholar, with a focus on FIFO or DIDO workforces engaged within the resources sector. Search terms were kept broad in order to capture all national and international research conducted and included: "fly-in, fly-out" "FIFO" "DIDO" "drive-in, drive-out" "mining". There was no date restriction included in the search.

RESULTS

Many of the studies were focused on sleep quality, fatigue and the influence of lowered safety performance while at work, presenting an increased risk for health and safety. These issues may be exacerbated for the FIFO workforce when linked to additional research surrounding the extended periods of absence from families influencing workers personal relationships, psychological wellbeing, job satisfaction and the reported high amounts of turnover within the industry. Taken together, this presents a unique implication for the management and continued use of FIFO workforces when considering balancing safety and performance with economic viability of production and operations.

CONCLUSIONS

The issues of long working hours, fatigue, turnover and job satisfaction are not new to the management of workers. However, FIFO workforces appear to be at an increased risk physically and mentally due to a culmination of other influences, such as extended and frequent periods of absence from friends and families which contribute to feelings of isolation and lowered psychological wellbeing. FIFO workers and their families, engage in a unique lifestyle, rarely are other workers subjected to long hours and compressed work weeks while separated or isolated from their families for extended periods of time. Recently, FIFO interest has shifted to understanding the influences on employee engagement, satisfaction, retention and safety. Considering the management of FIFO workforces from a holistic perspective incorporating all of the issues impacting on these workers may assist to ensure the challenges associated with FIFO employment are understood, addressed and communicated to workers and their families is crucial for safety and health.

摘要

背景

随着农村和偏远地区的矿业运营越来越依赖轮班制或通勤制劳动力以提高经济竞争力,澳大利亚的矿产、资源和基础设施部门持续扩张。有效管理这些劳动力的问题日益凸显,据报道,人员流动率高,且存在安全和绩效方面的担忧。所呈现的问题包括一系列身体、心理、社会心理、安全和社区方面的挑战。

目的

本综述旨在整合一系列研究,以阐述在雇佣和使用轮班制/通勤制劳动力时,行业在一系列广泛问题上可能面临的潜在挑战,这些问题包括压缩工作时间表设计(工作排班)、工作时长、疲劳、安全绩效、员工福祉、人员流动、社会心理关系和社区关切。

方法

使用EBSCOhost、PubMed和谷歌学术进行了全面的文献综述,重点关注资源部门雇佣的轮班制或通勤制劳动力。搜索词范围广泛,以便涵盖所有已开展的国内和国际研究,包括:“轮班制”“FIFO”“DIDO”“通勤制”“采矿”。搜索未设日期限制。

结果

许多研究聚焦于睡眠质量、疲劳以及工作时安全绩效降低的影响,这增加了健康和安全风险。当与围绕长时间离家对工人个人关系、心理健康、工作满意度以及该行业报道的高人员流动率的其他研究联系起来时,这些问题对轮班制劳动力可能会加剧。综合来看,在考虑平衡安全和绩效与生产运营的经济可行性时,这对轮班制劳动力的管理和持续使用具有独特的启示。

结论

长时间工作、疲劳、人员流动和工作满意度等问题对于工人管理而言并不新鲜。然而,由于其他一些影响因素的综合作用,如长时间频繁离家导致孤独感和心理健康水平下降,轮班制劳动力在身体和心理方面似乎面临更高的风险。轮班制工人及其家庭过着独特的生活方式,很少有其他工人长时间工作且工作周紧凑,同时长时间与家人分离或隔绝。最近,对轮班制的关注已转向理解其对员工敬业度、满意度、留用率和安全的影响。从整体角度考虑轮班制劳动力的管理,纳入所有影响这些工人的问题,可能有助于确保理解、解决与轮班制就业相关的挑战,并向工人及其家庭传达这些信息,这对安全和健康至关重要。

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