Christine Hancock led a delegation of nurses to Surrey Ambulance Service NHS Trust last month as one of her last engagements as RCN general secretary. Leading nurses from across the south east visited the trust, which has established a traffic light system so that A&E nurses divert ambulance crews from busy units. Trust managers also hope to cut referrals to A&E by 40 per cent by using a 'whole-system' approach to treating patients. (Left to right) RCN council member for Oxford region Debbie Pearman, senior call co-ordinator Linda Tee, Miss Hancock and RCN A&E Nursing Association chair Lynda Holt.
克里斯汀·汉考克上个月率领一个护士代表团前往萨里郡国民保健服务信托救护中心，这是她作为皇家护理学院秘书长的最后几项工作之一。来自东南部各地的护士长参观了该信托中心，该中心已建立了一个交通信号灯系统，以便急诊护士将救护车工作人员从繁忙的科室转移。信托经理们还希望通过采用“全系统”方法治疗患者，将转诊至急诊室的人数减少40%。（从左至右）牛津地区皇家护理学院理事会成员黛比·皮尔曼、高级呼叫协调员琳达·蒂、汉考克女士和皇家护理学院急诊护理协会主席琳达·霍尔特。
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