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社交媒体与患者体验。

Social Media and the Patient Experience.

作者信息

Hawkins C Matthew, DeLaO Andrew J, Hung Colin

机构信息

Department of Radiology and Imaging Sciences, Emory University School of Medicine, Atlanta, Georgia.

My Ideal Patient Experience Network, Greenville, Wisconsin.

出版信息

J Am Coll Radiol. 2016 Dec;13(12 Pt B):1615-1621. doi: 10.1016/j.jacr.2016.09.006.

Abstract

As patients continue to turn to online resources for health care information to guide their care decisions, it is becoming increasingly important for radiologists to engage with patients online via social media platforms. There are many ways physicians can use social media to provide patients with valuable information and improve the overall patient experience. By optimizing online discoverability, curating radiology content, engaging with patient communities, and producing mineable social media content, radiologists can emerge as thought leaders in this new form of patient-centered communication and information exchange.

摘要

随着患者继续转向在线资源获取医疗保健信息以指导他们的护理决策,放射科医生通过社交媒体平台与患者进行在线互动变得越来越重要。医生可以通过多种方式利用社交媒体为患者提供有价值的信息并改善整体患者体验。通过优化在线可发现性、策划放射学内容、与患者社区互动以及制作可挖掘的社交媒体内容,放射科医生可以在这种以患者为中心的新型沟通和信息交流形式中成为思想领袖。

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