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电子健康绩效管理的利益相关者驱动指标

Stakeholder driven indicators for eHealth performance management.

作者信息

Vedlūga Tomas, Mikulskienė Birutė

机构信息

Mykolas Romeris University, Vilnius, Lithuania.

出版信息

Eval Program Plann. 2017 Aug;63:82-92. doi: 10.1016/j.evalprogplan.2017.03.001. Epub 2017 Mar 30.

Abstract

The goal of the present article is to compile a corpus of indicators of eHealth development evaluation that would essentially reflect stakeholder approaches and complement technical indicators of assessment of an eHealth system. Consequently, the assessment of the development of an eHealth system would reflect stakeholder approaches and become an innovative solution in attempting to improve productivity of IT projects in the field of health care. The compiled minimum set of indicators will be designed to monitor implementation of the national eHealth information system. To ensure reliability of the quality research, the respondents were grouped in accordance to the geographical distribution and diversity of the levels and types of the represented jobs and institutions. The applied analysis implies several managerial insights on the hierarchy of eHealth indicators. These insights may be helpful in recommending priority activities in implementation of an eHealth data system on the national or international level. The research is practically useful as it is the first to deal with the topic in Lithuania and its theoretical and practical aspect are particularly relevant in implementation of an eHealth data system in Lithuania. The eHealth assessment indicators presented in the article may be practically useful in two aspects: (1) as key implementation guidelines facilitating the general course of eHealth system development and (2) as a means to evaluate eHealth outcomes.

摘要

本文的目标是编制一个电子健康发展评估指标库,该指标库将基本反映利益相关者的方法,并补充电子健康系统评估的技术指标。因此,电子健康系统发展的评估将反映利益相关者的方法,并成为试图提高医疗保健领域信息技术项目生产率的创新解决方案。编制的最低指标集将用于监测国家电子健康信息系统的实施情况。为确保高质量研究的可靠性,根据地理分布以及所代表的工作岗位和机构的级别与类型的多样性对受访者进行了分组。所应用的分析暗示了关于电子健康指标层次结构的若干管理见解。这些见解可能有助于在国家或国际层面推荐实施电子健康数据系统的优先活动。该研究具有实际用途,因为它是立陶宛首个涉及该主题的研究,其理论和实践方面在立陶宛实施电子健康数据系统时尤为相关。本文中提出的电子健康评估指标在两个方面可能具有实际用途:(1)作为促进电子健康系统发展总体进程的关键实施指南;(2)作为评估电子健康成果的一种手段。

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