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基于视频回顾和SPIKES策略的坏消息告知培训项目:围产医学住院医师对此有何看法?

Breaking Bad News Training Program Based on Video Reviews and SPIKES Strategy: What do Perinatology Residents Think about It?

作者信息

Setubal Maria Silvia Vellutini, Gonçalves Andrea Vasconcelos, Rocha Sheyla Ribeiro, Amaral Eliana Martorano

机构信息

Faculdade de Ciências Médicas, Universidade Estadual de Campinas (Unicamp), Campinas, SP, Brazil.

出版信息

Rev Bras Ginecol Obstet. 2017 Oct;39(10):552-559. doi: 10.1055/s-0037-1604490. Epub 2017 Aug 4.

Abstract

Resident doctors usually face the task to communicate bad news in perinatology without any formal training. The impact on parents can be disastrous. The objective of this paper is to analyze the perception of residents regarding a training program in communicating bad news in perinatology based on video reviews and setting, perception, invitation, knowledge, emotion, and summary (SPIKES) strategy.  We performed the analysis of complementary data collected from participants in a randomized controlled intervention study to evaluate the efficacy of a training program on improving residents' skills to communicate bad news. Data were collected using a Likert scale. Through a thematic content analysis we tried to to apprehend the meanings, feelings and experiences expressed by resident doctors in their comments as a response to an open-ended question. Half of the group received training, consisting of discussions of video reviews of participants' simulated encounters communicating a perinatal loss to a "mother" based on the SPIKES strategy. We also offered training sessions to the control group after they completed participation. Twenty-eight residents who were randomized to intervention and 16 from the control group received training. Twenty written comments were analyzed.  The majority of the residents evaluated training highly as an education activity to help increase knowledge, ability and understanding about breaking bad news in perinatology. Three big categories emerged from residents' comments: SPIKES training effects; bad news communication in medical training; and doctors' feelings and relationship with patients.  Residents took SPIKES training as a guide to systematize the communication of bad news and to amplify perceptions of the emotional needs of the patients. They suggested the insertion of a similar training in their residency programs curricula.

摘要

住院医生通常在没有任何正规培训的情况下,面临在围产医学中传达坏消息的任务。这对父母的影响可能是灾难性的。本文的目的是基于视频回顾以及设定、感知、邀请、知识、情感和总结(SPIKES)策略,分析住院医生对围产医学中坏消息传达培训项目的看法。我们对一项随机对照干预研究中参与者收集的补充数据进行了分析,以评估一个培训项目在提高住院医生传达坏消息技能方面的效果。数据通过李克特量表收集。通过主题内容分析,我们试图理解住院医生在回答一个开放式问题时,在评论中表达的意义、感受和经历。一半的小组接受了培训,培训内容包括基于SPIKES策略对参与者模拟向“母亲”传达围产期损失情况的视频回顾进行讨论。在对照组完成参与后,我们也为他们提供了培训课程。随机分配到干预组的28名住院医生和对照组的16名住院医生接受了培训。分析了20条书面评论。大多数住院医生高度评价培训是一项教育活动,有助于增加关于在围产医学中传达坏消息的知识、能力和理解。住院医生的评论中出现了三大类:SPIKES培训效果;医学培训中的坏消息传达;以及医生对患者的感受和关系。住院医生将SPIKES培训作为一种指导,以系统化坏消息的传达,并增强对患者情感需求的认识。他们建议在住院医师培训项目课程中加入类似的培训。

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