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使用“神秘病人”演练评估纽约市 2014-2015 年埃博拉准备情况。

Using "Mystery Patient" Drills to Assess Hospital Ebola Preparedness in New York City, 2014-2015.

出版信息

Health Secur. 2017 Sep/Oct;15(5):500-508. doi: 10.1089/hs.2016.0130. Epub 2017 Sep 22.

Abstract

In response to the Ebola virus disease (EVD) outbreak in West Africa, rapid measures were taken to ensure readiness at frontline New York City (NYC) healthcare facilities, including mandating monthly EVD mystery patient drills to test screening protocols. This study analyzed after-action reports to describe the use of mystery patient drills to test rapid identification and isolation of potential EVD cases in NYC emergency departments. NYC hospitals were required to develop protocols for EVD screening and isolation, and to conduct drills with an actor presenting to the emergency department with symptoms suggestive of EVD. Fifty-five hospitals that participate in NYC's hospital preparedness program were invited to submit after-action reports summarizing at least 1 drill conducted between October 2014 and April 2015. Summary statistics were generated from reported quantitative measures. Report narratives were reviewed, coded, extracted, and analyzed to identify strengths and challenges experienced. Forty-five hospitals submitted after-action reports (82%). The median time from patient entry to isolation was 9 minutes and from isolation to evaluation was 14 minutes. Recurrent strengths included consistent travel history screening and compliance with infection control protocols. Themes for improvement included ensuring timely screening, staff competency with personal protective equipment (PPE), and clarifying notification procedures and staff roles. Mystery patient drills gave hospitals the means to test screening and isolation protocols and identify key gaps, such as competency-based training in PPE, to improve their capacity to respond to highly communicable diseases. Findings from this study will inform the development of a standardized mystery patient drill program.

摘要

针对西非的埃博拉病毒病 (EVD) 疫情,采取了迅速措施确保纽约市 (NYC) 前线医疗保健机构做好准备,包括强制要求每月进行一次 EVD 神秘患者演练,以测试筛查方案。本研究分析了行动后报告,以描述在纽约市急诊科使用神秘患者演练来测试快速识别和隔离潜在 EVD 病例的情况。要求纽约市的医院制定 EVD 筛查和隔离方案,并与一名以埃博拉病症状就诊的演员进行演练。邀请了参与纽约市医院备灾计划的 55 家医院提交总结至少在 2014 年 10 月至 2015 年 4 月之间进行的一次演练的行动后报告。从报告的定量措施中生成了汇总统计数据。对报告叙述进行了审查、编码、提取和分析,以确定经验中的优势和挑战。有 45 家医院提交了行动后报告(82%)。从患者进入到隔离的中位数时间为 9 分钟,从隔离到评估的中位数时间为 14 分钟。反复出现的优势包括一致的旅行史筛查和遵守感染控制方案。改进的主题包括确保及时筛查、员工个人防护设备 (PPE) 能力,以及澄清通知程序和员工角色。神秘患者演练使医院能够测试筛查和隔离方案,并发现关键差距,例如基于能力的 PPE 培训,以提高应对高传染性疾病的能力。本研究的结果将为制定标准化的神秘患者演练计划提供信息。

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