Pourrabia Parisa, Bahadori Mohammadkarim, Hosseini Seyed Mojtaba, Ravangard Ramin
Author Affiliations: Department of Health Services Management, North Tehran Branch, Islamic Azad University (Ms Pourrabia); Health Management Research Center, Baqiyatallah University of Medical Sciences (Dr Bahadori); and Department of Health Services Management, North Tehran Branch, Islamic Azad University (Dr Hosseini), Tehran; and Health Human Resources Research Center, School of Management & Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran (Dr Ravangard).
Health Care Manag (Frederick). 2018 Oct/Dec;37(4):317-324. doi: 10.1097/HCM.0000000000000229.
This study was undertaken to investigate nurses' perceptions of and attitudes toward the effects of hospital accreditation on their service quality in an eye hospital in Tehran in 2016. This was a cross-sectional and descriptive-analytic study conducted in the second half of 2016. Data of 200 nurses who were selected using a census method were studied. For collecting the required data, a standard questionnaire was used. Data were analyzed using SPSS 21.0 through descriptive statistics, as well as AMOS 18.0 software through the measurement and structural models of structural equation modeling method. The results showed that the independent variables of nurses' participation and the benefits of accreditation had predicted 63% of the variations in the dependent variable of "quality." Also, the results of structural equation modeling showed that the benefits of accreditation (regression weight = 0.22) had a significant effect on quality outcomes (P = .02). Moreover, the participation of nurses (regression weight = 0.61) had an important effect on quality outcomes (P < .001). Finally, the benefits of accreditation had a significant association with the nurses' participation (regression weight = 0.50) (P < .001). According to the results of the present study, the hospital accreditation program had positive effects on the quality of care from the studied nurses' perspective.
本研究旨在调查2016年德黑兰一家眼科医院护士对医院评审对其服务质量影响的认知和态度。这是一项于2016年下半年开展的横断面描述性分析研究。对采用普查方法选取的200名护士的数据进行了研究。为收集所需数据,使用了一份标准问卷。数据通过SPSS 21.0进行描述性统计分析,并通过结构方程建模方法的测量和结构模型,使用AMOS 18.0软件进行分析。结果表明,护士参与度和评审益处等自变量预测了“质量”这一因变量63%的变化。此外,结构方程建模结果显示,评审益处(回归权重=0.22)对质量结果有显著影响(P=0.02)。而且,护士的参与度(回归权重=0.61)对质量结果有重要影响(P<0.001)。最后,评审益处与护士参与度有显著关联(回归权重=0.50)(P<0.001)。根据本研究结果,从所研究护士的角度来看,医院评审项目对护理质量有积极影响。