Department of Work and Organizational Psychology, University of Bern, Switzerland.
Work and Organizational Psychology, Philipps University of Marburg, Germany.
Ind Health. 2019 Sep 26;57(5):637-652. doi: 10.2486/indhealth.2018-0008. Epub 2019 Jan 23.
In the globalized and rapidly evolving work environment, deficiencies in job design are a common reason that employees must sometimes complete tasks that are not directly connected to their occupational role. Individuals with a clear vision of their occupational role and duties in particular, such as psychologists, might consider such tasks as an offense to self. According to the "Stress-as-Offense-to-Self" (SOS) concept, so-called "illegitimate tasks" do not respect a person's occupational identity-threatening the self through disrespect. We investigated perceived appreciation as an underlying mechanism mediating between illegitimate tasks and reduced job satisfaction after one year through three studies conducted in two European countries. Using data from 50 psychologists who graduated from a German university, Study 1 revealed that perceived appreciation explained the relationship between illegitimate tasks and job satisfaction after one year. Studies 2 and 3 confirmed this finding using data from 67 and 183 Swiss employees working in fields of psychology. In particular, illegitimate tasks affected the perception of appreciation immediately and in the long term, which in turn affected the psychologists' job satisfaction (contagion model). Our results illustrate the importance of perceived appreciation as a mechanism that mediates between illegitimate tasks and job satisfaction of psychologists.
在全球化和快速发展的工作环境中,工作设计的缺陷是员工有时必须完成与职业角色不直接相关的任务的常见原因。特别是那些对自己的职业角色和职责有清晰认识的人,如心理学家,可能会将这些任务视为对自我的冒犯。根据“压力即自我冒犯”(SOS)概念,所谓的“不合法任务”不尊重一个人的职业身份,通过不尊重来威胁自我。我们通过在两个欧洲国家进行的三项研究,调查了感知赞赏作为一种中介机制,在一年后将不合法任务与降低工作满意度联系起来。使用来自德国一所大学毕业的 50 名心理学家的数据,研究 1 表明,感知赞赏解释了一年后不合法任务与工作满意度之间的关系。研究 2 和 3 使用来自在心理学领域工作的 67 名和 183 名瑞士员工的数据证实了这一发现。特别是,不合法任务会立即和长期影响对赞赏的感知,从而影响心理学家的工作满意度(传染模型)。我们的研究结果说明了感知赞赏作为一种中介机制在不合法任务和心理学家工作满意度之间的重要性。